How can I place an order?
To place an order, you must first create an account on our website. Once registered, you can easily log in to browse, order, and track your favorite jewellery sets from our curated collection.
How do I know the current status of my order?
We keep you updated throughout the process. As soon as your order enters the processing stage, you’ll receive timely notifications from our end.
How do I know that my order was successfully placed?
Once you place an order, a confirmation email with your Order Number will be sent to your registered email ID. This confirms your successful purchase from adornize.
How long will it take for my order to reach me?
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Domestic Orders (India): 4–5 business days
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International Orders: 10–15 business days
In case of any delay or custom-made pieces, we’ll notify you promptly.
What products does adornize offer?
adornize offers an exclusive range of Jewellery Sets for women, especially necklace sets—featuring vibrant designs, cultural craftsmanship, and elegant detailing suited for weddings, festive wear, and everyday glam.
Do shipping charges vary by country?
Yes, international shipping charges vary depending on the destination. The exact cost will be displayed during checkout.
What are your shipping charges within India?
We offer FREE DELIVERY on all orders across India.
How is my order delivered?
We’ve partnered with trusted logistics services including Delhivery, DHL, DTDC, FedEx, and XpressBees to ensure safe and prompt delivery of your jewellery.
Can I pay using a debit card?
Absolutely! We accept all major debit and credit cards for your convenience.
How will I know if my payment has been received?
Once your payment is successfully processed, you’ll receive a confirmation email along with your order details.
Can I pay using a bank transfer?
Yes. If you choose bank transfer during checkout, you’ll instantly receive an email with our bank account details to complete the payment.
Are my payment details secure?
Yes, all transactions are processed through SSL-encrypted secure payment gateways, ensuring your personal and financial information is protected at all times.
How can I return a product if I don’t like it?
If you’re unsatisfied with your order, please notify us within 48 hours of receiving the product. You can reach out via email or phone to initiate the return process.
Will I receive a full refund?
Refund eligibility is assessed case by case and is at the sole discretion of our operations team. We strive to resolve all concerns fairly and promptly.
Complaints or Feedback
If you’re not fully satisfied or have suggestions to help us improve, we’d love to hear from you!